Frequently Asked Questions
The quick answers guests ask us most. For detailed policies, see the Company Policy page.
How do I register a group of people?
In Arketa: you can register yourself in 1 transaction, ad you can register a group of others in a separate transaction. In the checkout screen, look for the RESERVED FOR selection when checking out, and select family or guest. For guest you will need email addresses for them so they can be emailed their waiver. For family you can complete the waiver on their behalf.
Where is my waiver located?
Your waiver is not accessible to you via your account. You must complete your waiver during check out. If you booked for your family, you will sign on their behalf at checkout. If you booked for your guests you will enter their email addresses and Arketa will send them their waiver.
How do I access my Arketa account?
You can log in by clicking here.
How do I cancel a class booking?
Log into Arketa → Booking and you can cancel from here.
How do I cancel a membership?
Log into Arketa → Active Packages and you can cancel from here.
I have an account credit — how do I apply it?
At checkout for your next booking, it will be available for use.
What is your refund policy?
Please review our policies here: Company Policy.
Where are you located?
We’re in Tucker, GA (north-metro Atlanta). We only disclose the farm address after successful registration; it’s near the mailing address listed on our site/Google.
Are they really dwarf (miniature) goats?
Yes — all of our goats are Australian dwarfs. Our biggest is about 20 lbs, and our smallest can fit in one hand.
How many goats attend each class?
It varies by attendance, but we typically aim for about a 1:3 goat-to-guest ratio (ex: ~3 goats for 9 people).
How large is the class size?
Class size typically ranges from about 5–20 people.
Can we feed the goats?
Yes — staff can provide the goats’ hay hand-feeding. Please don’t bring outside food; they’re on a specialized diet.
Do I need to bring my own yoga mat?
Yes, please bring your own. If you forget or don’t have one, we have mats available to borrow free of charge.
What kind of cows do you have?
We have dwarf Highland cows. They are very small in size and docile in nature.
How many people can attend cow cuddling?
We limit the class at 10, as we try to have a 1:5 cow to human ratio.
Is there an age limit to attend classes?
No — there’s no age limit for our therapy classes. If bringing children, please ensure they’re not disruptive or rough with animals.
Can I observe if a friend/family member is attending?
No spectators. Anyone entering the farm must have a purchased pass and participate. If supervising a minor who needs you present, you’ll need to purchase a pass and participate with them.
What level of yoga is practiced?
Beginner to intermediate. If you want more advanced poses, ask your instructor for substitutions.
What if the goats have to go potty?
It can happen — we’re working with live animals. Our staff comes equipped with cleaning supplies and will clean quickly if needed.
Is there any accommodation for the summer heat?
Yes — our outdoor deck has multiple fans (including portable fans) to help keep guests cool.
Is there any accommodation for the winter cold?
Yes — the deck has tarp walls and heaters (plus portable heaters). Please still dress for the weather and check conditions before booking.
Do you have an indoor space?
No — we’re a farm and activities are held outdoors.
Are you a mobile company?
Yes — we can bring experiences to other locations (indoor or outdoor) depending on the event.
What are all of your service areas?
We service Georgia, upper Florida, and Tennessee.
How do I redeem my Groupon for a class registration?
Email us with each participant’s name, phone, and email, plus the Groupon numbers-only redemption code(located near the barcode in the redeem screen), and the class you want. We’ll register you manually.
I am registered through Classpass — can you help me?
We can’t assist with Classpass registrations. Please contact Classpass directly for support.
How can I book a private event?
Please contact us for private event inquiries.